If your Zelda Switch 2 pre‑order vanished from Walmart’s site, the retailer says you still have a chance to claim it—if you act within two days.
Key points
- Affected customers have 48 hours from the email receipt to reserve the Zelda Switch 2 via the "Exclusive Reservation" link.
- Walmart may include a $519 gift card with the reservation, effectively covering the console’s cost.
- The offer is time‑limited; missing the window could mean losing the chance to obtain the console before the Ocarina of Time remake drops on Nov 5.
Walmart has told customers that recent cancellations of the special‑edition Zelda Switch 2 console were "in error" and is offering a limited‑time make‑good. An email from Walmart customer service directs shoppers to an item labeled "Exclusive Reservation" in their cart, which can be checked out to secure the console.
The email specifies a 48‑hour window to complete the checkout. Shoppers are urged to act quickly, as the reservation expires after that period. The checkout link shared by the outlet points to a short URL (buff.ly/xXd1Hy4) that leads directly to the reservation page.
What Walmart’s email says
In several cases, Walmart is attaching a $519 e‑gift card—the console’s listed price—to the reservation as compensation for the inconvenience. One user on social media noted that the gift card effectively makes the Switch 2 free, allowing the recipient to spend the credit on accessories or other purchases.
The retailer hopes the consoles will ship in time for the upcoming Legend of Zelda: Ocarina of Time remake, slated for release on November 5. Customers who miss the 48‑hour deadline may need to wait for the next public sale or risk losing the reservation altogether.
How to claim the replacement console
Walmart’s approach appears to be a reactive measure to an oversold pre‑order system, aiming to retain goodwill among eager fans while clearing the backlog before the game’s launch.
Reader questions
How can I tell if I received Walmart’s re‑reservation email?
Check the email address you used for the original pre‑order for a message from Walmart customer service that mentions the cancellation was "in error" and includes a link to an "Exclusive Reservation" item.
What happens after the 48‑hour period expires?
The reservation is automatically cancelled, and the console returns to general inventory. Customers would then need to wait for a future sale or restock.
Is the $519 gift card guaranteed?
The source notes that some, but not all, affected orders include the gift card. Customers should review the email details to confirm whether the card is part of their offer.
Source: kotaku.com
